COVID-19 latest update
Latest update 7/3/21
To our Macpac community,
Our physical stores in Auckland are now open with a range of increased safety and hygiene precautions. We also stock face masks which help reduce the risk of spreading infection—please follow Government guidelines on usage.
From the Macpac team.
DELIVERY UPDATE DURING COVID-19
To minimise the risk of contracting or spreading COVID-19, we’ve enabled contactless delivery in Alert Level 2 & 3. This means signatures are no longer required for all parcels.
Couriers will knock on the door as usual and step back two metres (or as far back as safe). They will wait for someone to come to the door and greet them as usual. They will then ask for the recipient's name (to record proof for delivery) and leave the parcel on the ground at their feet. If no one comes to the door and there is no Parcel Leave service in place, the courier will follow the standard process which is to leave a card with details of the delivery and return the parcel to the depot.
Visit the NZ Post & PBT websites for the latest COVID-19 service updates.