COVID-19 latest update

31/08/20 - Auckland now at level 2

To our Macpac community,

Under Alert Level 2, our Auckland stores are now open, with increased hygiene and physical distance measures, to ensure the safety of our customers and team. Alternatively, you can shop online as normal, and choose Click & Collect or home delivery, which is unaffected.


  DELIVERY UPDATE DURING COVID-19  
To minimise the risk of contracting or spreading COVID-19, we’ve enabled contactless delivery in Alert Level 2 & 3. This means signatures are no longer required for all parcels.
Couriers will knock on the door as usual and step back two metres (or as far back as safe). They will wait for someone to come to the door and greet them as usual. They will then ask for the recipient's name (to record proof for delivery) and leave the parcel on the ground at their feet. If no one comes to the door and there is no Parcel Leave service in place, the courier will follow the standard process which is to leave a card with details of the delivery and return the parcel to the depot.
Visit the NZ Post website for the latest COVID-19 service updates.

Stay safe and let’s beat this.
From the Macpac team.