Contact Us

Webstore enquiries

Got a question about the macpac range, your latest order, or pricing and promotions? Contact our customer service team on the details below. Or, for helpful advice and gear tips from our friendly staff, visit your local macpac store.

New Zealand - 0800 622 722
Australia - 1800 128 504
International - +64 3 964 9693

For NZ enquiries, please contact:

For AU enquiries, please contact:

Customer Service Feedback and all other enquiries

+64 3 365 8963
Monday – Friday 9.00am-5.00pm


Commercial enquiries:

New Zealand contact John Pearce:
Australia contact Chris Detmar:     



macpac head office

Physical address:
4 Mary Muller Drive
Hillsborough 8022
New Zealand

Postal address:
PO Box 22-225
Christchurch 8140
New Zealand