Contact Us

contact us


Webstore Enquiries

Got a question about the Macpac range, your latest order, or pricing and promotions? Contact our customer service team on the details below. Or, for helpful advice and gear tips from our friendly staff, visit your local Macpac store.

Customer service feedback and all other enquiries

  • +64 (0)3 365 8963
  • Monday – Friday 9.00am-5.00pm

Christmas & New Year Customer Service

Sunday 18th 11.00am - 1.00pm
Monday 19th - Friday 23rd 8.00am - 5.00pm
Monday 26th CLOSED
Tuesday 27th 10.00am - 2.00pm
Wednesday 28th - Friday 30th 8.00am - 5.00pm
Monday 2nd - Tuesday 3rd CLOSED
Wednesday 4th - Friday 6th 8.00am - 5.00pm


For commercial enquiries, please contact:


For sponsorships enquiries, please email:

  • e:


For advertising enquiries, please contact:

  • e:

Media Contact

For media enquiries, please contact:

  • e:


Macpac Head Office

Physical address:

  • 4 Mary Muller Drive
  • Hillsborough 8022
  • Christchurch
  • New Zealand

Postal address:

  • PO Box 22-225
  • Christchurch 8140
  • New Zealand