Important Update:

Unfortunately, we’re experiencing some technical issues. Currently, e-gift vouchers can only be redeemed in-store or by contacting our Customer Care team. We’re working to get this fixed as soon as possible and sincerely apologise for any inconvenience caused. Please call 0800 622 722 or email customercare@macpac.co.nz

e-GIFT VOUCHER

The e-gift voucher is sent directly to the recipient’s inbox. Available in amounts from $10 to $500.

Shop gift vouchers

Check your Balance

Already have a gift card? Lucky you! To check the balance of your e-gift voucher enter the 12-digit number and get shopping.

Faq's

  • HOW IT WORKS

    The e-gift voucher is sent directly to the recipient’s inbox. Available in amounts from $10 to $500.

    The e-gift voucher is sent directly to the recipient’s inbox and can be redeemed online or at any Macpac store.

    Please note, it’s only redeemable in the country of purchase.

    There is no expiry date.

    The balance can be checked online or in-store.

  • CHECK YOUR BALANCE

    Already have a gift card or an e-gift voucher? Lucky you! To check your balance, just enter the 12-digit number and get shopping.

    Gift card / e-Gift voucher number
    Enter 12-digit number

    Pin number
    Enter 4-digit number

  • TERMS & CONDITIONS

    No change will be given. E-gift vouchers can be redeemed in full or for part of a payment.

    Unredeemed balances will remain on the card until used.

    If the amount of your gift voucher does NOT cover your total order amount, you will need to pay the remainder of the purchase with a valid credit card.

    E-gift vouchers are non-transferable, non-refundable, cannot be redeemed for cash (except where required by state law) and cannot be credited to an account.

    In the event that an e-gift voucher value is unable to be retrieved online, we reserve the right to decline a gift voucher online transaction until the correct gift voucher value can be verified.

    Macpac cannot replace, redeem or refund lost, stolen or damaged e-gift vouchers.

    E-gift vouchers cannot be purchased in conjunction with a click & collect order and need to be purchased separately.

    Up to three gift vouchers can be redeemed per transaction.